About us

Test Tropic is the first international videogame business in the Caribbean. The company was started in March 2024 and provides functional, play, compatibility and compliance testing services for videogame developers and publishers in Europe and North America across PC, console, and mobile videogames.

Job Overview:

The QA Project Manager will be accountable for defining and delivering QA project planning, requirements and deliverables.

The candidate will work closely with QA Management to oversee project timelines, resources and deliverables while ensuring adherence to best QA practices and client expectations.

Reports to:

QA Manager

What will you do?

• Plan, coordinate, and execute QA projects from initiation to completion, ensuring adherence to timelines, scope, and budget.
• Create detailed project documentation, including test plans, progress reports, and post-mortem analyses to evaluate project performance and identify areas for improvement
• Identify project risks and develop mitigation strategies to minimize impact on project timelines and quality.
• Serve as the primary point of contact for clients, managing expectations, addressing concerns, and providing regular project updates.
• Recommend QA KPIs/metrics and implement dashboards to visualize team(s) performance and project(s) health status.
• Flag gaps in project’s test strategy and opportunities to improve existing processes and test methods/techniques.
• Drive process improvements and innovation in QA methodologies to enhance efficiency, quality, and client satisfaction
• Lead, mentor and facilitate regular 121 meetings with direct reports.
• Help administrate and maintain QA hardware, tools and test accounts.
• Conduct interviews with QA staff applicants when needed.

What are we looking for?

• 5+ years of QA experience in games industry with proven experience as QA PM, QA Manager or QA Lead.
• Expert understanding of software QA and games development practices, production lifecycle, processes and terminology.
• Excellent communication, risk analysis and problem-solving skills with a customer-centric approach to client relationships.
• Proven ability to motivate teams, mentor individuals and operate effectively in a dynamic environment.
• Knowledge of Functionality, Compliance and Compatibility QA processes and best practices.
• Great working knowledge of most common bug/project tracking databases (e.g., JIRA) and test management software (e.g., TestRail).
• Ability to thrive in a fast-paced environment and adapt to changing priorities

What additional skills/experience will help you stand out?

• ISTQB or equivalent certifications
• Expert knowledge of certification requirements for major console platform holders such as Sony, Microsoft, and Nintendo.
• Previous experience managing large test teams and/or multiple substantial game projects.
• Familiarity with mobile and VR testing.
• Experience with Live Ops and Games-as-a-service projects.
• Experience with continuous testing and test automation.
• Familiarity with various game engines, platforms, SDKs, and dev/test tools.
• Knowledge of programming (e.g., C#/C++) and scripting (Python) languages.